​​Petsburgh Pet Care Veterinary Clinic Public Notice of our COVID-19 Safeguard Plan:
In light of the Governor’s most recent Executive Order, and our commitment to fighting the spread of COVID-19, Petsburgh Pet Care has implemented the following procedures in an effort to maintain a safe environment for our employees and clients, as required by Executive Order and IOSHA:
 I. Employee and Client Health Screening:
    a. At the beginning of their shift, all employees will be asked the following questions:
           i.  Are you experiencing any symptoms related to COVID-19, including, but not limited to   a fever, dry cough, trouble breathing, loss of smell or taste.
           ii.  Have you been in contact with a person known to be positive for COVID-19?
  b. Employees will be further required to:
           i. Submit to a temperature screening at the request of any supervisor during their shift.
          ii. Stay home if they are sick and/or have a fever and have been fever. 
          iii. Immediately go home if they develop symptoms or a fever.
         iv. Notify any supervisor if they are sick or experiencing symptoms related to COVID-19.
  c. Clients may be asked the following questions before their pet is seen at Petsburgh:
        i. Are you experiencing any symptoms related to COVID-19, including, but not limited to a fever, dry cough, trouble breathing?
        ii. Have you been in contact with a person known to be positive for COVID-19?
  d. Clients experiencing symptoms of COVID-19 or having been in contact with an individual    known to be positive for COVID-19 may be required to.
      i. Convert a curbside appointment to a telemedicine appointment if possible.
     ii. If the animal must be seen in-person, because the use of telemedicine is not appropriate, the ill owner should have a healthy family member or friend bring their sick animal to a veterinary hospital or clinic.
II. Enhanced cleaning and disinfecting protocols:
  A.All workstations, keyboards, doorknobs, countertops, and other “high touch” surfaces will be cleaned regularly by employees. In-between cleanings, these surfaces will be wiped down by employees with disposable wipes throughout the day, particularly after use.
  b.   All surfaces in exam rooms, stethoscopes, and other tools will be cleaned between uses. 
  c. We use Personal Protective Equipment (“PPE”) responsibly for all procedures where it is required and clean all reusable PPE regularly.
III. Enhanced Personal Hygiene
  a. Clients and employees are encouraged to wash their hands in the designated areas and we strive to have hand sanitizer and tissues available for public use if supplies permit. Remember to:
    i. Wash your hands with soap and water for at least twenty seconds as frequently as possible.
    ii. use hand sanitizer when available.
    iii. Wear face mask at all times, It must cover the mouth and nose.
    iv. do not shake hands. b. No-touch disposal receptacles and trash cans are available throughout the office.
 IV. Social Distancing Requirements
   a. We have evaluated our team and made accommodations to allow for the fewest number of employees to be in-office at any given time. We are separated into our respective work areas.
   b. Employees and clients are required to maintain a six-foot distance from each other as often as possible.
   c. Employees and clients are required to wear a face mask or covering at all times. This must cover the mouth and nose
   d. We have telemedicine appointments available where medically appropriate.           
  e. We will use curbside pick-up and drop-off of patients can be used to minimize contact. Staff will explain the procedure when you make an appointment.
   f. We offer curbside pick up of medication refills and veterinary diets. Please call ahead so we can have it ready.
   g.  payment is done via phone
   h. In the unfortunate event that a pet needs to be euthanized, we will make special arrangements for up to 2 people to be in the room. Please call us to discuss procedures. 
 V. Special Hours and Telemedicine Available here.
  a. Our regular office hours are:  M – F 7am to 6pm    Saturdays  8am – 12pm
  b. We are currently taking appointments and will attempt to accommodate walk-ins based on our availability and ability to maintain social distancing requirements.
   c. We also have telemedicine appointments available where medically appropriate.
 VI. Questions or Concerns?
  a. Please call with any questions or to schedule an appointment.  765-423-5500
   b. Visit us online for updates.  Petsburghpetcare.com
   c. Ensure your contact information is up-to-date to receive any updates.
  
These policies are subject to change per the need of Petsburgh Pet Care and in order to comply with all orders, opinions, and regulations from federal, state or local government or administrative agencies, including Executive Orders and IOSHA requirements. ***********************************************************

We appreciate your trust in us. Be safe. Be healthy. We will all get through this.
https://www.avma.org/blog/what-do-you-need-know-about-coronavirus

Petsburgh Pet Care

Owned and operated by Dr. Elizabeth M. Holmes, DVM. Petsburgh is dedicated to offering the optimal level of veterinary care to our patients and clients. Petsburgh Pet Care offers veterinarian services, boarding (with all indoor kennels), and professional dog and cat grooming. We are an AAHA accredited animal hospital. ​

Learn More about US

Petsburgh Pet Care is an AAHA accredited animal hospital. That means that our employees share the same vision and goal for a higher standard of care. We want our patients to receive the best quality of care possible and our clients to expect and receive better service.  Learn More about AAHA Accreditation.   

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AAHA.org/petowner (learn more)

Now offering social group T.L.C. time while boarding!
Individual Temperament Testing and Social Assessment
for Social Group TLC Time while Boarding

​Individual Temperament Testing and Social Assessment is provided by our Fear Free Certified Kennel Manager, Chad Summers, and is required to participate in our boarding exclusive, Social Group TLC Time!  This fun social time allows your dog to spend time interacting with other dogs in a group setting during its stay. Typical Social Group TLC Time (SGTT) sessions cost $9.50 per dog, last for approximately 30 minutes duration and can be done up to twice a day. We offer SGTT sessions every day of the week while your pet is boarding with us.
Individual Temperament Testing and Social Assessments (ITTSA) are performed Monday, Tuesday, Wednesday, Thursday and  Friday. Initial assessment duration varies for each pet. Some pets may take longer to adjust to their environment and we want to give each pet the best opportunity possible. For this reason, we will require that each dog’s assessment be completed prior to their boarding stay and we will ask that your pet stay with us for the majority of the day.
We require that owners complete the Application and Consent form and schedule the ITTSA in advance of their dog’s boarding reservation dates so the dog can easily be placed in groups when it arrives for boarding. For the initial assessment done in advance of the boarding stay, we will not charge a day boarding fee; only the assessment fee which $30 for the stay, the individual temperament test and the social assessment.
If the assessment is not able to be scheduled prior to boarding, it may be scheduled within the pets boarding stay, with special permission. Individual TLCs will be provided until the assessment can be completed. If cleared, Social Group TLC Time can begin.
A temperament test is a process in which we perform a series of planned exercises and activities designed to assess the dog’s potential for fearful, nervous or agitated behavior while determining its level of social development. This helps to ensure that the dog is not aggressive and can play well without posing a danger to itself or others. Handling a dog should be done through positive reinforcement and motivational methods. We will do nothing out of the ordinary that will cause undue stress or injury to your pets.
After the individual temperament test, the social assessment involves slowly introducing other friendly dogs into the environment and gauging their interactions. We will let you know how your pet did throughout the assessment and if we have any concerns or restrictions. The majority of dogs that come for temperament tests are cleared, and we will be open with communicating about your pet’s progress.  Once your pet is cleared for Social Group TLC Time, your pet will not need to repeat the assessment unless incidents occur. The staff of Petsburgh Pet Care are not licensed or certified behaviorists or trainers and may refer you for further assistance if needed.
Dogs must be over 1 year of age, be spayed or neutered, and current on all required vaccinations for boarding.
We look forward to seeing your pet!

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Temperament Test Application and Owner Consent for Social Group TLC Time

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